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Privacy policy Back to Login
\r\n \r\n\r\n \r\n This Privacy Policy applies to the ECHS & CGHS Empanelment ("Program Portal"), accessible at ({{this.siteUrl}}). The Program Portal is developed, operated, and maintained by Quality Council of India ("The Company") in consultation with the National Accreditation Board for Hospitals (NABH).\r\n\r\n"We," "our," and "us" refer to NABH and The Company, while "you" and "your" refer to any person accessing and using this Program Portal. By using this Program Portal, you agree to the terms outlined in this Privacy Policy.\r\n\r\n
\r\n \r\n \r\n1. Data Collection and Use
\r\n \r\n\r\n The Program Portal collects and processes the following types of personal and sensitive data:
\r\n 1.1 Data Collected
\r\n Personal Information:
\r\n - Name, address, email address, phone number, and Aadhaar number (where applicable).
\r\n - Information provided during registration or use of services on the Program Portal.
\r\n Usage Data:
\r\n - Details of how and when you use the Program Portal.
\r\n - Log files, including IP addresses, browser type, ISP, referring/exit pages, date/time stamps, and usage patterns.
\r\n Communications:
\r\n - Content and metadata of emails or messages sent to us via the Program Portal.\r\n
\r\n 1.2 Purpose of Data Collection
\r\n - To provide and manage Program Portal services.
\r\n- To communicate with you, including sending notifications, SMS alerts, and updates.
\r\n- To analyze and improve the Program Portal’s functionality.
\r\n- For legal and compliance purposes, including responding to legal processes or investigations.
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2. Data Sharing and Disclosure
\r\n\r\n The Program Portal does not sell or rent personal data. However, your data may be shared in the following circumstances:\r\n
\r\n \r\n\r\n 2.1 With Third Parties
\r\n - Service providers assisting in delivering email (e.g., SendGrid), SMS, or other features.
\r\n - Analytics and technology partners for improving services and monitoring usage.
\r\n \r\n
\r\n 2.2 Legal Obligations
\r\n - When required by law or in response to valid legal processes.
\r\n - To protect our rights, investigate fraud, or ensure user safety.
\r\n
\r\n 2.3 Business Transfers
\r\n - If the Program Portal or The Company undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
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3. Data Retention and Deletion
\r\n\r\n We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiration of retention periods or user account deletion, we:\r\n \r\n
\r\n\r\n - Securely delete or anonymize data.\r\n
\r\n\r\n - Implement measures to restrict further data processing if immediate deletion is not feasible.\r\n
\r\n \r\n4. Security Measures
\r\n\r\n The Program Portal follows internationally recognized standards (IS/ISO/IEC 27001) to protect your data:\r\n
\r\n\r\n - Use of firewalls, encryption, and secure authentication protocols.
\r\n - Protection of database access with stringent physical and logical controls.
\r\n- Regular audits and updates to ensure robust data security.
\r\nNote: While we take reasonable precautions, no method of transmission over the Internet is entirely secure.\r\n
5. Cookies and Tracking Technologies
\r\n\r\n The Program Portal uses cookies and similar technologies to:
\r\n - Enhance user experience.
\r\n - Monitor website performance and analyze usage patterns.
\r\n - Deliver personalized content and advertisements.
\r\n \r\n Users can manage cookies via browser settings, but disabling cookies may limit functionality.\r\n
6. User Rights
\r\n\r\n You have the right to:
\r\n - Access and update your personal information through the Program Portal.
\r\n - Withdraw consent for data processing (may impact service availability).
\r\n - File inquiries regarding data handling via [Contact Us]({{siteUrl}}).
\r\n
\r\n 7. Opt-Out Options\r\n\r\n
\r\n\r\n You can opt out of receiving promotional communications by following the unsubscribe instructions provided in emails or SMS. However, service-related communications are mandatory and cannot be opted out of.\r\n
\r\n \r\n\r\n 8. Updates to This Policy\r\n
\r\n\r\n This Privacy Policy may be updated periodically. The "Last Updated" date will reflect changes. Continued use of the Program Portal implies acceptance of these changes.\r\n\r\n
\r\n\r\n 9. Contact Information\r\n
\r\n\r\n If you have questions, concerns, or feedback regarding this Privacy Policy, please reach out to us at ({{this.siteUrl}}).\r\n \r\n
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